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OHQ's documents are sufficient evidence of a fee that is payable unless they are shown to be incorrect. Consumer will use its sensible efforts to alert OHQ of any type of invoice dispute within fourteen (14) days of invoice of an invoice, following the process detailed in Section 15. If Customer disagreements a billing, the invoice needs to remain to be paid on schedule however OHQ will certainly attribute or refund Customer if it is later on reasonably determined by OHQ or pursuant to the conflict resolution procedure detailed in Area 15 that the billing was wrong and the Customer is qualified to a credit rating or refund.

Such modifications might include, without limitation, adjustments for the Registration Fees or Use Charges for OHQ Paid Providers, adjustments to the usage allocations consisted of in the Pricing Strategies, and discontinuation of Pricing Plans. (a) Each such alteration will work after affordable advance composed notification is supplied to Customer (for instance, by being uploaded to the OHQ Site), other than that any such alteration that influences a Selected Paid Solution will apply to Consumer starting at the commencement of a Paid Solution Term beginning no much less than thirty (30) days from the day which OHQ offers notice of such modification to Consumer according to Section 16.8.

If Customer does not terminate its use of any type of damaged Selected Paid Service prior to the effective date of such revision, Customer will be regarded to have consented to such alteration relative to such Selected Paid Solution. (b) If a Rates Strategy chosen by Client is terminated, OHQ will give Client with reasonable breakthrough notice of no much less than thirty (30) days and Customer will be offered the alternative of picking a brand-new Rates Plan from then-current pricing plans used by OHQ.

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For avoidance of uncertainty, this paragraph does not relate to changes to the Price Listing, which are dealt with in Area 7 (outsourced reception).1. Client represents that all information given by Consumer and its callers to OHQ (consisting of, without restriction, all get in touch with details and information relating to Customer's Charge card) is precise, up-to-date and total at the time it is given to OHQ

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Consumer must in any way times adhere to all legislations, regulations, criteria and codes applicable in link with its use OHQ Offerings and the Consumer's supply of its product or services to its callers. Client will certainly not utilize any type of OHQ Offerings to engage in, or to urge or help others to take part in, any kind of unlawful or fraudulent activities.

If a new Paid Service Term begins earlier than 3 (3) days after such email is sent, Client will certainly incur the relevant Membership Cost for the brand-new Paid Service Term (the ""). The reliable date of such termination will certainly be either (i) the Requested Termination Date, or must Consumer not state an Asked for Termination Date, (ii) the last day of the Last Paid Solution Term.

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Where Consumer terminates pursuant to this Area 10.1(b): (i). The Membership Costs that have been pre-paid will be retained and the OHQ Offerings readily available to Consumer till the last day of the Last Paid Solution Term (based on reinstatement charges under provision 10.3(e)) and the extra equilibrium of the Prepaid Use Credit rating will certainly be kept by OHQ for future use by Client if Customer makes a decision to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Adhering to termination of any kind of OHQ Service, OHQ will not be responsible by any means for addressing telephone calls, taking or supplying messages, or carrying out any type of various other activities in connection with such OHQ Solution. (c) Upon termination of all OHQ Solutions, OHQ might terminate Client's Account and Client's accessibility to the Account.

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(e) Complying with discontinuation of any type of OHQ Providers, OHQ will certainly have no obligation to restore or otherwise recommence such OHQ Services. If OHQ elects (in its discernment) to restore or otherwise recommence an ended OHQ Services, OHQ might call for that Consumer pay a reinstatement fee of $30 (to cover OHQ's sensible expenses in processing the reinstatement) Info collected by OHQ from Customer and its customers might be used, disclosed and shared by OHQ in accordance with OHQ's privacy plan as available on the OHQ Internet Site ("") and as might be modified every so often.

The Controller thus designates the Cpu with regard to processing activities embarked on during the arrangement of assistant solutions. OHQ and Consumer recognize and agree that the Cpu undergoes the following obligations: The Processor shall comply with the appropriate Data Security Rules and have to: (a) only act on the composed guidelines of the Controller and guarantee those acting under their authority do the same; (b) make sure that individuals refining the data are subject to a duty of self-confidence; (c) utilize its ideal efforts to secure and safeguard all individual data from unsanctioned or illegal processing, consisting of (but not limited to) unintended loss, destruction or damage; (d) make sure that all handling meets the requirements of the GDPR and related Data Defense Legislation; (e) make certain that where a Sub-Processor is used, they: only involve a Sub-Processor with the previous permission of the Controller; inform the Controller of any type of intended modifications concerning Sub-Processors; they apply a written agreement having the exact same information defense commitments as set out in these Terms; recognize that any failure for the Sub-processor to abide with the Data Security Laws, the Cpu stays totally reliant the Controller for the efficiency of the Sub-Processor's obligations; and aid the Controller in supplying subject accessibility and enabling data based on exercise their civil liberties under the Data Protection Laws.

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The Controller will accomplish sufficient and ideal onboarding and due diligence look for all Processors, with a complete evaluation of the mandatory Data Protection Law requirements. The Controller will confirm that the Cpu has ample and documented procedures for information breaches, data retention and data transfers in area. The Controller will get evidence from the Cpu as to the: (a) verification and dependability of the workers used by the Processor; (b) any certificates, accreditations and policies as referred to in the onboarding process; (c) technological and functional actions made use of in protecting the Personal Data; and (d) procedures in location for permitting data based on exercise their legal rights, consisting of (however not restricted to), subject accessibility demands, erasure & correction treatments and restriction of processing procedures.